1. End-of-Lease Return Process
When your leasing agreement reaches its scheduled end date, you have several options regarding the return of the leased asset. This policy outlines the standard return procedures and requirements.
2. Return Options
At the end of your lease term, you may choose from the following options:
- Standard Return: Return the asset to A/I/M Leasing + Finance in good condition, subject to normal wear and tear.
- Purchase Option: Purchase the asset at the predetermined residual value specified in your contract.
- Lease Extension: Extend the lease for an additional period, often at reduced monthly rates.
- Upgrade: Return the current asset and lease a newer model or different asset.
3. Return Conditions
All returned assets must meet the following conditions:
- The asset must be in good working order, allowing for reasonable wear and tear consistent with the age and usage specified in the lease
- All original components, accessories, and documentation must be included
- The asset must be free of any liens or encumbrances
- Any damage beyond normal wear and tear may result in additional charges
4. Return Timeline
We will contact you approximately 90 days before your lease end date to discuss your options. The return process should be initiated at least 30 days before the scheduled end date. Assets should be returned on or before the lease end date unless an extension has been agreed upon.
5. Inspection and Assessment
Upon return, the asset will be inspected by our team. A written inspection report will be provided documenting the condition of the asset. Any charges for excess wear and tear will be communicated within 14 days of the inspection.
6. Early Termination Returns
If you wish to terminate your lease early and return the asset, please contact our team to discuss the process. Early termination may involve fees to cover administrative costs and any difference between the remaining lease payments and the early realization value of the asset.
7. Cancellation Rights (Consumer)
For consumers, German law provides a right of withdrawal (Widerrufsrecht) for distance contracts. If applicable, you have the right to cancel your leasing contract within 14 days without giving any reason. The cancellation period expires 14 days from the day of the conclusion of the contract. To exercise this right, you must inform us of your decision by means of a clear statement.
8. Return Logistics
Unless otherwise agreed, the cost and arrangement of returning the asset to our designated location are the responsibility of the lessee. We can provide guidance on transport requirements and can assist with logistics coordination upon request.
9. Outstanding Payments
All outstanding payments, including any final installment, excess wear and tear charges, or early termination fees, must be settled before the return process is considered complete. A final statement will be provided within 30 days of the asset return.
10. Dispute Resolution
If you disagree with any charges related to the return of your leased asset, please contact us within 14 days of receiving the final statement. We will review your case and work to reach a fair resolution. If we cannot reach an agreement, you may pursue resolution through the relevant consumer arbitration body.
11. Contact for Returns
For all return-related inquiries, please contact our team:
A/I/M Leasing + Finance GmbH
Palmaille 82, 22767 Hamburg, Germany
Phone: +49 (0)40 2 70 78-2 00
Email: info@aim-leasing-fn.it.com